Improving collaboration with business. How to help the team to focus on the really important things? | CEE-SECR 2015
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Master-classes

Improving collaboration with business. How to help the team to focus on the really important things?

Simon Petkov

Luxoft

In Russian only, October 24, 14:00-17:30
Attendance is free for the conference participants

 

How not to do the functionality not needed to users? How to help the team to focus on business value, instead of going deep into technical issues? During this master-class we will learn techniques, that will allow the whole team to “feel” the real needs of the customers, how to to talk the same language with them, and, as a result, increase productivity, by doing only the needed functionality, without reworking.

“Why are we doing this or that functionality? Why precisely this way? Why using this priority? Why can’t we…? ” there are so many of this questions and it takes eternity to answer them.
Without having answers to this questions, the team gradually focuses on the process and frameworks instead of doing regular deliveries of needed functionality to the business-users.
At a certain point developers start doing the unnecessary things. Or implementing the functionality the way, that it doesn’t solve the problems of the users. As a result – reworking several times, delaying the project, the excitement of the customer and the managers…

At this moment many people remember about the flexible methodologies, about the decreasing of the delivery cicle, regular feedback and etc.

However, often it doesn’t help. Demonstration of the functionality is considered as the time loss – the team and the business talk different languages. In order to make them really productive, it is needed that already on the iteration stage agree on how the planed tasks are going to help in business targets.
Within this master-class we are not only going to answer the questions “who our users are”, but as well learn how to use the instruments, that will allow the team to “feel” the problems of the business, try roles of the business on themselves.

This will help the developers to concentrate on the really important issues and to be more interested in solving the problems of the end users.

Techniques, that we are going to use:

  • empathy map
  • pragmatic personas
  • story board.
 

Simon Petkov

Simon Petkov

Agile Coach, Luxoft

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